Shipping policy

Last updated on 29-03-2026

For Australian customers, orders are shipped and delivered through registered domestic courier companies and/or postal services. For international buyers, orders are shipped and delivered through registered international courier companies and/or international postal services.

Orders are shipped within 1–2 business days or as per the delivery timeframe agreed at the time of order confirmation. Delivery of the shipment is subject to courier company or postal service norms.

Bubmate is not liable for any delay in delivery by courier companies or postal authorities and only guarantees to hand over the consignment to the courier service within 1–2 business days from the date of order and payment or as per the delivery timeframe agreed at the time of order confirmation.

Delivery of all orders will be made to the address provided by the customer at checkout. Delivery confirmation and tracking details will be sent to your registered email address.

Estimated delivery times:

  • Free Standard Shipping: 6–10 business days
  • Priority Shipping (Recommended): 5–8 business days

For any issues related to shipping or delivery, you may contact our support team at:

📧 support@bubmate.com